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FAQs

Xooker General

Xooker General FAQs

How to Enter Promo Code

Download the free Xooker app and create an account.
From the Xooker app homepage, click on the top left corner and click ENTER PROMO CODE.
Enter your promo code.
From the Xooker app homepage, click the top left corner.
To choose your $5 voucher, click AVAILABLE VOUCHERS and select the merchant of your choice.

Xooker Fundraising Program

Xooker Fundraising FAQs

I’m having trouble logging into my account; what’s wrong?

There may be several different reasons you are having trouble logging in. Make sure to check the following:

Certain networks only allow access to certain websites. If you are using a school/work computer, more than likely your access will be denied.

Be sure that you are using the correct email and password. If you have forgotten your password, you can reset your password using the Reset Password link.
If you have requested a password reset already and have not received the password reset email, please check your junk or spam folder.
When logging in, ensure that you’re using the same email you registered with when you first signed up for Xooker.

What percentage of the fundraiser do we receive?

Are participants required to download the Xooker app?

How are our members notified about the fundraisers?

How do I update my information?

What do I need to do in order to prepare for my fundraising event?

How do I cancel a fundraising event?

What if the merchant doesn’t send our donation after an event?

Who do I contact with any additional questions?

Why should I download the Xooker app?

How do I add my Booster Club/Charity to “My Booster Club & Charities” list in the Xooker app?

Where do I find a list of the events scheduled by my Booster Club/Charity?

Will I be notified of upcoming events for my Booster Club/Charity?

How do I redeem/scan at events?

How do I ensure my Booster Club/Charity receives the accurate amount of donations generated by the event?

If a merchant is hosting a fundraising event for a Booster Club/Charity, is it open to the public?

How do I obtain a copy of my 501c3 information?

Start raising money for your booster club/charity

The FAST and EASY way with the Xooker Fundraising Program!

Start raising money for your booster club/charity

The FAST and EASY way with the Xooker Fundraising Program!

Our base package is always free!

*Premium services are sold either a la carte or in selected packages.

Service Areas

Xooker is proud to serve the following areas:

If you are in one of these areas, we encourage you to sign up for Xooker for free!

We are constantly expanding our service area, so if you don’t see your city listed, please let us know, and we’d be happy to hear your suggestions!

biggest marketdealplace

Xooker provides a comprehensive suite of services to help small and medium sized businesses attract new customers.

CONTACT

QUICK LINKS

GET THE XOOKER APP

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