There may be several different reasons you are having trouble logging in. Make sure to check the following:
The percentage you receive from a fundraising event varies. Participating merchants are able to decide what percent they will be donating for fundraising events they host. This information can be found on the merchant’s page of the Xooker Fundraising Program domain. This range is typically between 15 – 30%.
Yes! The Xooker app allows participants to keep up with and receive notifications about your fundraising events. The Xooker app plays a crucial role in your fundraising success!
All members who are associated with your Booster Club/Charity will be notified via email prior to the event. Any members who are not registered to your Booster Club/Charity through the Xooker Fundraising program will not receive any email notifications; it is your responsibility to notify these members.
Your information can be updated at any time by visiting the Account Info tab from the Xooker Fundraising Program portal.
There are many ways that you can prepare for an event to ensure that it will be successful for your whole group. We suggest the following:
Once an event is scheduled, you are unable to cancel the event through the Xooker Fundraising Program portal. If you need to cancel, we suggest reaching out to the merchant who is hosting your event to work out the best possible solution for both parties.
Please review the merchant’s net terms on the merchant page or in the Event Details. If it’s outside of these terms please reach out to the merchant who hosted your fundraising event. All donations must be handled and addressed between the Booster Club/Charity organization and the merchant/restaurant.
The Xooker app will allow you to keep up with and receive notifications about your Booster Club/Charity’s fundraising events. Using the Xooker app at the event will enable the participating merchant to organize the donations generated from the event, as well as track event participation.
*The Xooker app plays a key role in your Booster Club/Charity’s fundraising success!
Yes, if you are a member of a Booster Club/Charity through the Xooker app.
*Please check your spam/junk email folder and mark any emails from firstname.lastname@example.org as “not spam” in order to receive email notifications in your inbox.
Donations are handled between the merchant and Booster Club/Charity leaders, Xooker is not responsible for any money transfers. Using the Xooker app at the event will help the participating merchant organize the donations generated from the event, as well as track event participation. The Xooker app plays a key role in your Booster Club/Charity’s fundraising success!
Yes! Our fundraising events are open to anyone who would like to participate.
*Having access to your 501c3 form will be helpful for all fundraising programs.
*Premium services are sold either a la carte or in selected packages.